Repair Management System - RMS

Smart. Simple. Scalable.

Boost your repair business with our all-in-one Repair Management Software – built for mobile shops, electronics repair, appliance service centers, and any business that manages repairs, inventory, and customers.

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What is Our Repair Management System?

A powerful cloud-based tool to manage the entire repair lifecycle – from booking to delivery – with zero hassle. Our software helps you track repairs, manage customer communication, generate invoices, handle inventory, and more.

Who is This For?

  • 📱 Mobile Repair Shops

  • 💻 Laptop & Electronics Service Centers

  • 🧯 Appliance & Home Service Companies

  • 🛵 Vehicle Repair Garages

  • 🔌 Any Custom Repair Business

Key Features of our Repair Management System RMS

Repair Ticket Management

  • Quickly create repair jobs with customer & device details
  • Assign jobs to technicians
  • Track job status: Received → Diagnosed → Repaired → Delivered

Customer Management

  • Store customer profiles with repair history
  • Auto-SMS/email alerts on status updates
  • Customer feedback tracking

Inventory Management

  • Real-time stock tracking for spare parts
  • Low stock alerts and reorder levels
  • Barcode scanning support

Billing & Invoicing

  • One-click invoices & estimates
  • GST-compliant tax handling (India-ready)
  • Print or email invoices directly to customers

SMS / Email Notifications

  • Send automated updates: Job received, repair in progress, job ready
  • Customizable message templates

Reports, Dashboards & Analytics

  • Repair job trends, top-performing staff, part usage
  • Financial reports: daily sales, pending payments, taxes

User Roles & Permissions

  • Multi-user login with role-based access
  • Technician dashboards and manager views

Customer Support Ticketing

Built-in support system to manage inquiries, complaints, or service requests efficiently. Assign tickets, track SLAs, and keep customers informed at every stage.

Custom Fields & Flexible Modules

Adapt the CRM to your business needs. Add custom fields, rename modules, or create entirely new workflows tailored to your business operations — no coding required.

Web + Cloud Access

Access your repair dashboard from anywhere — desktop, laptop, or mobile browser. All data is securely stored on the cloud, with daily backups.

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Optional Add-ons

  • WhatsApp Integration

  • E-Signature for repair orders

  • POS (Point of Sale) add-on

  • Payment gateway integration

  • Customer portal for repair status tracking

Try Free

Want a Demo?

Book a free walkthrough of the system to see how it fits your business.

  • 📧 Email: [contact@hsconnect.net]

  • 📞 Call/WhatsApp: [0662961746]

  • 🖥️ Live Demo Available

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Get A Free Demo